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Role
Intern – Customer relationship management

Responsibilities:

1. Responsible for customer communication & coordination with the health operation team.
2. Receive customer calls/queries/social media messages, and get further details of the query & problem.
3. Patiently handle critical issues from patients with a problem-solving attitude.
4. Check the messages or queries from the patients through social media and respond.
5. Maintain the patient profile with initial checks with patients.
6. Call back the customers who would provide queries via social media.
7. Call the prospective customers via Tele-Marketing
8. Develop reports on ‘Daily Patient & Query Handling’.
9. Support ‘Head of Market Operation’ on service-related issues to develop further

Must-Have:

1.Excellent communication skills.
2. Deep understanding of marketing, passionate to the fullest.

Education:

1. Bachelor’s Degree in any Discipline from a reputed university.
2. Diploma in Medical.
3. Freshers are also encouraged to apply.

Remuneration:

5,000 BDT

Benefits:

1. On-job training.
2. Opportunity to network with an engaged community of Healthcare Professionals & Corporate Stakeholders.
3. Diverse work portfolio in a fast-growing industry.

Office Time:

3-days office & 3-days work from home

Day:

6 days a week

Job Type:

Salary:

5,000 BDT

Job Location:

6/KA, Bashundhara Road, Dhaka, Bangladesh
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